Customer Service

Posted 1 week ago by REED
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Investment Dealing Associate - Aylesbury - Permanent - £20,000 per annum!

A fast-paced, growing company based in Aylesbury are looking to recruit for an Investment Dealing Associate to join their fun team on a permanent basis with full training provided!

Main duties:

  • Providing excellent customer service to customers
  • Communicating with customers over the phone and via email
  • Handling customers' dealing instructions and placing them within the market
  • Dealing with customers’ orders, across a wide breadth of Investments that this company offer
  • Possible face-to-face customer contact and processing customer orders in a timely and accurate manner
  • Meeting cut off times and deadlines
  • Complaint handling

Requirements:

  • Experience in any form of customer service is essential
  • Knowledge of Microsoft Word, Excel and Outlook
  • High standard of written and verbal communication skills
  • Proven experience of working in a lively and fast-paced environment
  • Ability to prioritise workloads, be a team player and be self-motivated

Operational hours are 8am - 8pm Monday to Friday working different rotas throughout the year (see below):

8am - 4pm / 9am - 5pm / 10am - 6pm with the occasional shift until 8pm

A salary of up to £20k is on offer, plus some amazing perks and benefits, including:

  • Fantastic holiday entitlement
  • Discounted on-site gym
  • On-site, free parking
  • Employee support programme
  • Retail discounts and offers
  • Opportunity to develop and learn via structured progression steps
  • Pension, healthcare and life insurance
  • Plus many more

Please don't delay and apply today!

Reference: 39925756

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