Customer Service

Posted 6 April by Europcar Easy Apply

With exciting times ahead we are looking to strengthen our team for the busy summer season, with the addition of Customer Service Advisors to join our flagship location in Edinburgh Airport.

We are seeking highly specialised individuals who are totally customer focused , capable of providing a high quality of customer service to meet customers requirements, as well as possessing a keen eye for detail.

You must be someone who is enthusiastic about customer service, as well as being able to work well under pressure and support other team members while working with management to achieve Europcars goal of excellent customer service. You will be the last person the customer comes into contact with and you will be required to give the customer an excellent lasting impression of Europcar.


  • To provided a very high standard of Customer service in all customer contact situations
  • To check Europcar vehicles in and to ensure the condition is within our rentable standards and accurately documented.

Key Skill requirements

  • Excellent communication, negotiation and rapport building skills
  • Display excellent attention to detail and the ability to follow procedures
  • Excellent team player
  • Keyboard skills/IT skills
  • Display a positive and self motivated approach
  • Preferable customer service experience and a basic knowledge of cars.

In return Europcar can offer you the opportunity of flexible working, hours to be mutually agreed (between 20 -40 hours per week) and a competitive hourly rate with a great bonus structure.

If you believe you have what it take to become a successful Customer Service Advisor with the Europcar then please APPLY TODAY

Required skills

  • Airport
  • sales
  • customer
  • retail
  • commission
  • car
  • service
  • bonus
  • rental

Reference: 34841186

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