My client, a leader in their field are currently recruiting for a number of contract Support Agents. Below are a list of skills they would like you to have, as well as 6 months customer service experience.
They have modern offices with great facilities such as a break room with a pool table, coffee machines which are free of charge, plasma screen TV with sky etc. Free on site parking.
My client are offering a relaxed working environment with no harsh targets in place. They are a leader in their field with global offices and have huge plans in the near future.
My client are well known for keeping hold of employees, training them up and progressing them. So if you are working in customer service and looking for a role which could further your career then this would be a great opportunity for you.
The ideal candidate:
-Genuinely happy to answer the phone and speak to customers all day
-A methodical problem solver with an inquisitive, investigative mind and pays attention to detail
-Pro-active, flexible approach to work- willingness to work various shifts to support a 24/7 workplace
-Excellent communication and customer service skills, dealing with customers at all levels in a friendly, professional way
-Team player always supporting colleagues, open and sharing knowledge
-Lives the company values and is accountable, reliable and takes -responsibility for own actions
-Ability to explain functionality and processes to customers
-Builds strong relationships within the Company
The contract will be ongoing and could lead to a perm opportunity, should you perform well.
Multiple agents are required ASAP so please get in touch today if you are interested.
- Customer Service
- Service Skills
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