Web Chat Customer Service Advisors
Location: Cuffley, Hertfordshire
Salary: £7.50 - £8.40 per hour - Salary paid on a weekly basis!
Contract: Temporary to Permanent
Hours: Monday to Friday, 1.30pm - 9.30pm
Our well known client in Cuffley are seeking temporary to permanent Web Chat Customer Service Advisors to join their team.
In this role you will be required to speak to customers via web chat mainly so you must be able to multi task.
You may also be required to answer telephone calls.
- Weekly pay
- Alternatively onsite parking is provided
- Full training provided
- Speaking to a high number of customers on a daily basis regarding bookings, products and advice
- Using online booking system and excel to re book cancelled appointments
- Updating in-house system as and when required with new data information / updates
- Using Web Chat to converse with customer’s
Person and Ideal Candidate Specification
- Excellent Customer Service experience
- Excellent typing skills
- Be able to multitask