Customer Service Executive

Red Recruitment is recruiting a Customer Service Executive to join our client, a thriving established insurance business. The salary for this position is £27,000 - £30,000 per annum and also includes a further 20% commission, this role is located in Basingstoke.

Benefits and Package for a Customer Service Executive:

• Salary: £27,000 - £30,000 per annum + 20% commission
• Hours: 35 hours per week
• Contract Type: Permanent
• Location: Basingstoke
• Bonus structure
• 24 Days Holiday (plus public holidays)
• Bonus opportunities
• Continued development opportunities
• Salary increases and career progression for the high performers
• Pension scheme

Key Responsibilities of a Customer Service Executive:

• Providing customer service support to commercial staff and customers ensuring they purchase the right insurance cover
• Providing claims support and advice to commercial customers
• Identifying cross-selling and up-selling opportunities to both new and existing clients
• Ensuring regulatory and legal requirements are adhered to, ensuring the customer's business insurance is fit for purpose
• Maintaining up-to-date regulatory knowledge and adapting to a constantly changing regulatory environment

Key Skills and Experience of a Customer Service Executive:

• Proficient with SME/Commercial Insurance products
• Knowledge of FCA Regulations and compliance
• Having a professional qualification relevant to the role is preferred
• You should be enthusiastic about Insurance and providing the very best experience for customers
• Excellent people skills, with the ability to communicate at all levels

If you are interested in this position and have the relevant experience required, please apply now!

Red Recruitment (Agency)