Customer Service Coordinator

Posted 5 days ago by REED
Easy Apply Featured

Our client is looking for an incredible Customer Service Coordinator to join their growing team on a full time basis - working 37.5 hours a week.

As well as offering a pay rate of £10.74 an hour, they can also offer a supportive working environment for you to continue to grow your skill set. Although this role would start as a temporary position, it is a temp to perm so will move over to a permanent contract.

Please see below for more information on the role and responsibilities.

Deliver an excellent service in all interactions with our Customers. All communications, verbal or written to be clear and appropriate using internal systems (SAP) effectively to:

  • Organise and process returns
  • Processing orders

Through an effective telephone manner and excellent written skills you will:

  • Take orders from Customers over the phone
  • Assist Customers with queries
  • Provide technical advice

Maintain internal record keeping processes which link to tasks and activities.

Accounts administration

General administration tasks

Learn and apply all Customer service processes and internal procedures

Liaising with customers and couriers on the phone, email and through system interaction

Deliver an excellent service in all interactions with our Customers.

All communications, verbal or written to be clear and appropriate

Any other reasonable task as requested by management

If you are interested then please apply online and I'll be in touch shortly.

Reference: 38039044

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job