Customer Service Coordinator - French speaking

Your new company
This exciting organisation is seeking a customer service coordinator to join their team. This is an excellent opportunity for someone who is looking to grow and expand their career. You must be able to speak French fluently.
Your new role
You will be responsible for providing excellent customer service to their customers. This includes handling queries via multi-channels such as phone, email and live chat and video chat. You will also be able to provide solutions to customer issues and in a timely manner. You will also be logging information on their in-house system and updating customer cases.
What you'll need to succeed
You will need to be fluent in both French and English for this role. You have experience of customer service and can provide an excellent service. You also have experience within a leadership role and worked within a senior role. You have great communication skills, both written and verbal, along with a keen eye for detail and organisational skills. You're bright and personable, with high energy and can work well to tight deadlines. You are motivated and want to progress with a company. You can work well both independently and in a team and within virtual teams. You will also be able to access the office near Manchester Airport.
What you'll get in return
You will receive an excellent salary of £27,000 depending on experience and will have access to a great benefits package including holidays, hybrid working policy, bonuses, health insurance and much more. You will be working for an innovative and exciting company who will provide a lot of opportunity to develop your career.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk