Customer Service Co-ordinator - Heating & Plumbing

Posted 15 March by NMS Recruit Limited Easy Apply

A fantastic opportunity has arisen for an experienced Customer Service Co-ordinator to join this award winning family business.

Duties will include:

  • Scheduling jobs for engineers & managing their daily workload
  • Providing quotes & ordering parts for customers
  • Following up on online leads & quotes
  • Answering phones & associated queries from customers
  • Creating new customers and maintaining customer records within Surefire
  • Collating price comparisons from suppliers and challenging them
  • General administrative tasks

This is a permanent role and offers a salary of between £24,000 - £30,000 depending on experience but excellent benefits.

Hours of work are Monday - Friday 8.00am-5.30pm with the flexibility to work Saturday morning during peak times

To be suitable for this role you will have excellent customer service experience ideally in a plumbing and heating or other technical organisation. Experience of scheduling jobs and managing engineers diary is also preferred.

Email your CV to be considered for this fantastic opportunity - if you do not hear from me within 5 working days, please assume you have not been successful.

Reference: 34690470

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