Customer Service Agent - Swedish

Posted 5 February by Betting Appointments

Customer Service Agent - Swedish

Location: Malta

Salary: Around €22k (bonus on top)*Relocation Package Offered*

IF YOU ARE SEEKING AN EXCITING ROLE AND SOME SUNSHINE PLEASE READ ON..!

DESCRIPTION

You've got great communication skills, are interested in casino or want to know more and want to work with a friendly, fun and creative team. :) If this sounds like you, read on…

We are looking for you to be part of our team real soon, so do apply now!

You will become an expert on our casino brand(s) and services. How? By keeping up to date with our new offers, services and campaigns to provide the customer with the best possible service.

Directing your positive energy to all chats and emails, assisting our customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.

Sharing your ideas to keep improving our system, and making sure we stay on top of the game is important to us, so providing valuable feedback to Team Leaders and Country Managers and keeping the Knowledge base fresh is a significant part of your role.

REQUIREMENTS

You are fluent in native-level written and spoken Swedish, and are fluent in English.

Apart from that you want to learn more about casino. You have an analytical approach to problem solving and are quite a Sherlock when it comes to solving even more complex issues our customers might have.

Maybe you have previously worked in hospitality, retail, or in another service minded role.

Multitasking is your middle name, but most importantly you have a real drive to help others, you are a pro when it comes to communicating with customers, and you are eager to learn and contribute with ideas to make continuous improvements.

We regret that due to current volumes, we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK.

Betting Appointments, part of the St George's Recruitment Group, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you're looking for a fresh approach to betting and gaming recruitment, please contact us now

Required skills

  • Malta
  • Swedish speaking
  • online betting
  • customer service agent

Reference: 34393554

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job