Job Advert: Customer Services Administrator
Location: Baingstoke
Contract Type: Temporary | Start Date: April 21, 2025 | Duration: 6 Weeks | Full Time 8.30aqm - 4.30pm
What You'll Do:
As a Customer Services Co-ordinator, you'll be the friendly face and voice for customers post-legal completion.
- Connecting with customers after legal completion and maintaining contact throughout the warranty period.
- Managing customer expectations through effective communication.
- Issuing documentation to assist homeowners in understanding their new homes.
- Ensuring data accuracy in the customer service operating system.
- Coordinating remedial tasks efficiently with field staff.
- Maintaining positive relationships with internal teams and external partners.
What We're Looking For:
Bring your skills, knowledge, and enthusiasm to the role! The ideal candidate will possess:
- Exceptional customer service and empathy.
- Proficiency in Excel, Word, and PowerPoint.
- Strong relationship-building abilities.
- Experience communicating through various media.
- Knowledge of residential property and construction is a plus!
Key Attributes:
- Trustworthy and honest with excellent feedback skills.
- Self-disciplined and confident in communication.
- Professional appearance and assertive demeanour.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.