Customer Service Advisor

Are you driven by delivering exceptional customer service? Are you eager to contribute your skills to a renowned financial services company? Look no further! Join a leading financial services company with over a century of excellence, who is proud to have a longstanding reputation and commitment to providing first class service to clients.

Customer Service Advisor, based in Potters Bar.

What they Offer:

• Welcoming Environment: Join a team-oriented workplace where your skills and expertise are valued.
• Competitive Salary: Up to £24,000 DOE, with an annual bonus.
• Comprehensive Benefits: Enjoy perks like income protection, private medical insurance, life assurance, a generous pension and bonus scheme.
• Professional Development: Receive support for personal and career growth.
• Location: Based in the heart of Potters Bar, the office is conveniently located near train and bus stations. With a blend of work-from-home and office-based opportunities, flexibility is key.

Role Responsibilities:

• Provide customers with product information and assist with enquiries.
• Handle incoming telephone enquiries efficiently.
• Maintain accurate records in compliance with regulations.
• Investigate and resolve customer complaints and queries.

Ideal Candidate:

• Previous customer service experience.
• Strong IT skills, including proficiency in Microsoft Outlook and Excel.
• Minimum 5 GCSEs Grade C or above, including English and Maths.

If you're passionate about delivering top-notch customer service and thrive in a dynamic environment, then Tate would like to hear from you! Apply now and join a team where you can take your career to new heights.

Don't miss this opportunity to be part of a respected company dedicated to excellence.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.