Customer Service Advisor

Posted 4 April by RE Resource Group

An exciting opportunity has arisen to join an award winning, independent company, who are opening a new facility based in Stonehouse near Stroud.

After great success, expansion is underway and the 2nd site is due to open early summer 2018. They are looking to recruit for a Customer Service Advisor for the store to help drive the business forward.

Key responsibilities include:

  • Deliver exceptional customer service
  • Signing up new customers
  • Selling products to customers in store
  • Talking to customers over the phone with a view to selling products
  • Working as a team to achieve store targets
  • Handling customer enquiries to include face to face, on the telephone and via email
  • Consulting with customers
  • Developing your experience of stock control and merchandise management
  • General housekeeping and maintenance of the store
  • Communicating directly with the Business and Assistant Manager to help run the store effectively
  • Dealing with customer deliveries and dispatch service

Skills and experience required:

  • Excellent communication skills, both verbal and written
  • IT literate with knowledge of using all Microsoft packages such as Excel and Outlook
  • Can do attitude, enthusiastic approach to all tasks

Ideal Candidate:

You will have experience within a face to face customer service environment with experience of selling products. You will be confident when dealing with customers and have excellent communication skills along with a friendly and enthusiastic attitude.


  • Customer Service: 2 years (Required)

Job Location:

  • Stonehouse, Gloucestershire

License or certification:

  • Driving Licence (Required)

Required skills

  • Advisor
  • Communication Skills
  • Customer Service
  • Sales
  • Selling

Application questions

2 Years Customer Service Experience?
Own Transportation?

Reference: 34824397

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