Customer Service Advisor

Posted 12 March by HRC Recruitment. Easy Apply

Does the idea of working for a leading financial organisation, excellent career opportunities with great onsite facilities in a great Edinburgh location sound like the right job for you?

We are looking to speak to candidates with strong customer service experience with an excellent telephone manner. Working within a fast paced environment you will provide an excellent customer experience throughout the customer's journey.

This role is initially a 3-month contract with potential go to permanent for the right candidates.

What does the day look like?

  • Handle inbound telephone calls, dealing with existing customer queries
  • Ensuring accuracy at all times, whilst adhering to our policies and procedures
  • Maintain a high level of quality by working to the company and regulatory requirements

Are you who we are looking for?

  • Previous experience within a customer service based environment
  • Excellent verbal and written communication skills and ability to update client record accurately
  • Strong customer service skills
  • Ability to work under pressure in challenging situations

The Package:

  • You will be paid £9.00 per hour with excellent working hours of Monday to Friday between 8.30am - 5.30pm, working 35 hours per week.
  • Free onsite parking
  • Excellent subsidised restaurant facilities, including Costa and Subway.
  • Subsidised Gym onsite.
  • Based in Edinburgh Park you are a 5-minute walk from the Gyle Centre with easy access to all public transport routes.

If interested please send an up-to-date CV to Joshua Macdonald via the link below.

*HRC Recruitment acts as both an employment business and an employment agency*

Reference: 34663308

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