Customer Service Advisor

Posted 3 April by Jobshop UK Limited

Excellent opportunity for a Customer Service Advisor to join a Company on a permanent basis.
If you have excellent customer service skills and you are looking to grow within a small Company, then this role is for you!
As the Customer Service Advisor, you will have an excellent telephone manner, excellent administration skills and be good at multi-tasking. You will be dealing with all inbound calls and enquiries and offering advice, guidance and support for clients so strong, confident customer service is required.

Main responsibilities will include:

  • Answering telephone queries.
  • Online live web chat
  • Answering and guiding customers with their applications.
  • Updating clients to the in-house system.
  • Helping customers with the online sign up process.
  • Advising and chasing clients regarding duties for compliance.
  • Running daily and weekly reports for managers.
  • Adhoc duties administration duties.
  • Administration duties involving data input and fast and accurate typing.

Salary is £17,000 per annum with a review after 3 months for increase to £19,000. Excellent incentives including gift vouchers and bonuses.
You will receive full on the job training, including how the database and systems work.
25 Days holiday plus bank holidays.

This is a full time role, Monday - Friday, hours 9am - 5pm.

The Company are based in Poole, driver would be desirable however it is close to public transport, parking is free, onsite.
They are a growing Company with a lovely working environment, perfect role for a confident customer service candidate.

Required skills

  • Advisor
  • Customer Service
  • Customer Services
  • General Administration

Application questions

Do you have excellent customer service experience?
Do you have a good level of administration and IT skills?

Reference: 32687002

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