Permanent Retention Adviser paying up to £18k
Your new company
Offices based in Wythenshawe for a regulated business are recruiting for perm Retention Advisers.
Your new role
You will be working in their contact centre to deliver excellent service to clients. You will be handling a range of queries from customers to retain their business. You will be objection handling, resolving issues and negotiation to renew customers and avoid any cancellations.
What you'll need to succeed
Applicants will have previous contact centre experience ideally in retentions and have excellent communication skills. You will be confident over the phone and customer focused. Successful candidates will be able to build rapport with customers and have an enthusiastic and self motivated attitude.
What you'll get in return
37.5 hour working week, Monday to Friday 9am to 5:30pm
Free on site parking
Excellent onsite facilities
training and support to grow within the business
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.