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Customer Service Administrator

Salary icon £23,796 per annum, inc benefits
Location icon Trafford Park , Lancashire

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Job Description

Location : Trafford

Salary : NMW up to £23,796

Consultants : Cassidy Pinder & Sadie Fielding

We are currently working with a great company based in Trafford - who specialise within the Logistics Industry . They have an exciting opportunity for a Customer Service Administrator to join their team.

Working hours are Monday to Friday 8.30am-5pm.

What you can expect:

  • Fun, Friendly work environment
  • Modern offices
  • Career Progression / Development
  • Transport Links / On Site Parking

Key Duties:

Reporting to Customer Service Manager - you will be responsible for all Customer Services queries across the Road Freight Department :

  • Dealing with Internal / External Customer Service Queries
  • Weekly Completion & Sending KPI Reports
  • Ensure Shipper Invoices reconciled with Customer Information
  • Maintaining Customer Records
  • Ensure High Customer Satisfaction Levels
  • Track & Trace Shipments


  • Must have a minimum of 1 years’ experience within Customer Service
  • Essential Requirement of working in a similar Freight / Logistics Environment
  • Solid Communication Skills needed - Verbal / Written
  • Excel and Word Experience

If you are interested in the Customer Service Administrator position, please send your CV over to us. We will on be in touch with shortlisted Candidates.

Required skills

  • 1
    Communication Skills
  • 1
    Customer Satisfaction
  • 1
    Customer Service
  • 1
    Customer Services
  • 1

Reference: 52456670

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