Customer Service Administrator

Posted 19 March by Wolverhampton Commercial
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Customer Service Administrator required for a market leading manufacturing business based in Burntwood.
If you are looking to work in a friendly, supportive and professional environment, with an early finish on a Friday this could be the role for you.

The Customer Service administrator will be the first point of contact for customers looking to place orders:

• Processing Orders via email and telephone
• Dispatching orders
• Managing company correspondence, I:e taking calls, answering emails, dealing with queries
• Invoicing goods to customers
• Liaise with logistics to ensure timely deliveries
• Maintain and update customer records
• Communicate important feedback internally

Experience:
• Must have worked in a similar role
• Computer literate, have working knowledge of Microsoft Word,m Excel and Outlook and SAGE
• Excellent telephone manner
• Good organisation and time management skills

Reference: 52344241

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