Customer Coordinator/ Advisor - Nottingham

Posted 19 August by ADB Personnel

The Role

ADB Personnel Ltd are currently recruiting for experienced customer coordinators/ service assistants on behalf of our clients based near Lenton/ Wilford, Nottingham. The role is working for an AMAZING client with fantastic working environments/ condition. The role is to make calls to existing customers to book them in for a service that they require. Our clients customers are super busy and so they offer them a service to remind them that a very important task is due! There are also inbound calls from customers booking in for said services! The calls can range from your 'averageJoe' member of the public all the way through to celebrities and even royalty!! (Yes you've read that right!). You will be working within a team environment but our client is very insistent to highlight that this is not a 'call centre job' - although its open plan, it is not a call centre environment! Hours are usually on a rota basis but are 7.5 hour days, 5 days per week between the hours of 8am and 6pm. This will also include 1 in 3 Saturdays working 8:30am - 1pm. The role is to start immediately is permanent for the right candidate!

Your Profile

In order to be considered for this position, you must be bright, enthusiastic and have a fantastic telephone manner. As the client is a prestigious client and their customer range from general members of the public through to international super stars, you will need to handle the call professionally at all times and never break away from your role, no matter who it is you're talking to. You must be computer literate, willing to learn and have a genuine interest to work with such a client. This opportunity is not to be wasted!

The Company

As mentioned several times above, they are a prestigious client of ADB Personnel Ltd and are head and shoulders market leaders. The client offers bonus schemes including retention bonus (length of service), KPI bonus from usually a minimum of £300 per month for the average coordinator up to the top performers earning £1,200 per month!! Company car schemes for everyone after probationary period, birthdays off and much more!

Salary:

1st Year = £15,600 basic + above bonus/ commission

2nd Year = £16,100 basic + above bonus/ commission

3rd Year = £17.100 basic + above bonus/ commission

Required skills

  • Booking
  • Calls
  • Computer Literate
  • Telephone Manner
  • Coordinators

Application questions

Do you have recent previous experience?
Are you immediately available?
Do have you excellent written and verbal skills?

Reference: 35909519

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