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Customer Care Consultant

Posted 31 January by RE Resource Group Ended

***Exciting Temp-to-Perm Position Available***

Flexible hours and opportunity to go permanent within a thriving company in Worcester.

Company Details

Our client, a leading company in their field based in Worcester is seeking customer focused professionals to join their successful team. With both part time or full time roles available, this is a fantastic opportunity to go permanent and earn great commission.

The Candidate

It is essential that you have experience dealing with customers professionally on a daily basis, and must be confident on the phone. The right candidate must be able to work well in a team environment and remain engaging and enthusiastic with every customer.

Key Responsibilities

  • Inbound and outbound customer enquiries over telephone and email
  • Up-selling to exisiting clients
  • Handle customer satisfaction surveys
  • Capture all relevant data accurately and efficiently in the system

Skills and Experience

  • Confident communicator both written and verbal
  • Accurate keyboard skills
  • Proactive and professional
  • Team Player
  • Competitive and excited about earning commission

In return:

  • Training provided
  • Flexible working hours (Ideal for working parents and students)
  • On-Site parking
  • Company vouchers and pension scheme
  • NVQ based and in-house learning opportunities
  • Uncapped bonus
  • Immediate start

Required skills

  • Customer Service
  • Outbound Calls
  • Telemarketing
  • Telesales
  • Inbound Marketing

Reference: 34367273

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