Customer Advisor

Reed Talent Solutions are currently working with a Warrington based Utilities provider to recruit a Data Resolution Technician on an initial six-month contract. The post-holder will co-ordinate own workload ensuring sufficient jobs are carried out whilst adhering to Health and Safety guidelines. Completing effective site visits within guaranteed timescales and ensuring all reports provide full information, including maps/drawings, to ensure retailers are billed correctly

Role Information

• 6 month contract with potential to extend
• Location : Great Sankey, Warrington
• Pay Rate: £per hour (£33,600 salary equivalent)

Key Responsibilities

• Verification of water supply arrangements - confirming which supplies and associated meters serve which premises
• Verification of meter details / location
• Gap Site investigations
• Occupancy verification
• Investigate what services are being delivered
• Property boundary drawing
• Connectivity for water and/or sewerage services
• Obtain meter reads

Essential Criteria

• Effective interpersonal skills.
• Working knowledge of Microsoft Excel and other office applications
• Self-motivated and able to focus on delivering to tight targets and timescales
• Ability to carry out potentially complex onsite technical investigations to resolve queries.
• Must have the ability to work alone and alongside colleagues
  Customer Service
• A full driving licence/own car is essential