Customer Administrator

This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.

• Based in Leatherhead
• £25,000, dependant on experience and qualifications
• Growing Company
• Opportunities for career progression

Job Description:

• Meeting and greeting customers in the Front Office
• Answering customer quote e-mail enquiries for repair work
• Answering general enquiries by phone
• Booking in products into the company ticketing system
• Processing work to the carbon and restoration teams
• Preparing products for return shipping
• Moving products to different departments and shipping boxes

Person Specifications:

• Excellent spoken and written English communication skills is essential
• Experience of office or light industrial work
• Love of cycling and or knowledge of the bike trade ideal but not essential
• Ability to be articulate and unflustered in front of customers
• Sound numeracy and literacy skills
• Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email)
• Punctuality and attention to detail
• Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required

Additional Information:

• Based in Leatherhead
• £25,000, dependant on experience and qualifications
• 20 days holiday plus bank holidays
• Monday - Friday, 08:30 - 17:00
• Pension scheme