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Customer Account Coordinator - Spanish Speaking - FTC

Customer Account Coordinator - Spanish Speaking - FTC

Posted 12 February by Plus One Personnel
Easy Apply Ended

Our client is a highly established supplier of automotive products based in Warwick. They are now looking for a Spanish speaking Customer Account Coordinator to join their busy team on a 6 month fixed term contract basis. This is an exciting opportunity for someone who is looking for the next challenge in their customer service career. This job requires a candidate to be able to speak business level Spanish.

Main Responsibilities:

  • Managing Spanish customer accounts
  • Providing accurate information
  • Receiving and processing orders
  • Liaising with customers and the Goods-in department
  • Maintaining spreadsheets in Excel
  • Correctly map orders in the Electronic Data Interchange (EDI)
  • Handling queries and complaints and dealing with all issues
  • Corresponding with clients and customers via telephone and email
  • Providing product knowledge to customers
  • Identifying pricing
  • Supporting sales forecasting process
  • Acknowledging and discovering areas for improvement and feeding back the information gained as required

Key Skills & Experience:

  • Fluent business level Spanish speaker (essential)
  • Excellent Excel and Microsoft Office skills
  • Excellent oral and written communication skills
  • Self-motivated and organised with analytical thinking ability
  • Positive and resilient attitude
  • Flexible and adaptable
  • Able to work under pressure and in a fast paced, busy environment
  • Able to prioritise and manage workload effectively
  • Knowledge of SAP and the automotive industry (advantageous)

Please note: This is a 6 month fixed term contract

If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability / notice period. You can also call Georgina on for a discreet and confidential discussion about the role.

Reference: 39939731

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