Working as part of a team, this 6 month contract allows you demonstrate your strong credit control skills, responsible for your own portfolio. You will liaise with other departments across Canon, resolving issues and giving excellent customer service as you forge strong business relationships with Canon customers. Great opportunity. Apply now!
Being an experienced credit controller you will ensure collection of outstanding business debts within agreed credit terms to minimise bad debt and maintain customer satisfaction through effective account management.
Supporting the team you will liaise with team leader on matters requiring escalation.
What We Give:
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
Your problem solving skills will give you the experience to deal with customer queries and forward to the correct department for resolution. In addition you will be responding to customer correspondence/requests, processing credit card transactions, sending out statements and copy invoices to customers. Preparing Legal pack prior to passing to MDM (Master Data Management ) Team for completion.
You will be proactive in providing feedback to team leaders on your performance results and general issues. You will follow through on escalation of issues to the Team Leader and will work across Canon to resolve issues.
Following company processes you will develop your skills to be able to train & mentor Level One & Two Credit Controllers and deputise for a Team Leader if necessary. Sharing best practice and providing team support and cover for absent team member will help you in developing a strong team.
Self Development is important at Canon and you will be encouraged to take further training to develop your skills in this role through the support and guidance of your Team Leader
What We Ask:
We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We're looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.
The role requires someone who has excellent customer service skills and experience in credit control including credit sanctioning and balance sheets (ICC)
Strong communication skills to understand customer issues whilst building up a business relationship.
Proactive & problem solving skills approach to business issues and commercially astute thinker.
Excellent organization and planning skills, attention to detail.
You Will Need:
Experienced team player you will know the important of team work in this environment. Developing your own skills set and those of the team you will be commercially aware to help the aim to grow the business profitably. You need to be accountable and be able to negotiate and influence. This role encourages you to develop your skills, demonstrate a strong work ethic and be passionate about driving results.
Salary - £22,854 + 5% Bonus ( pro rata 6 months)
Location - Reigate, Surrey
Closing date - 20 February 2018 (please apply as soon as possible)
25 days holiday
Company Pension Scheme
Life Cover for those in the Pension Scheme
Subsidised staff restaurant
No Agencies please
Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that's strong, ambitious and considerate, where people do great things together. You can expect the exceptional and achieve the exceptional, with the world's best imaging company.
Expect the Exceptional.
- credit control
- sales ledger
- cash collections
- account administration