Credit Controller/Accounts Receivable

The group headquarters are in Hertford. It operates internationally, with subsidiaries in Hong Kong, USA, Thailand and Europe and offices in China.

We are looking for a professional to contribute to the current high growth of the business and work with the international finance team.

Role

• Post and allocate online sales from our online portal - Shopify. Regularly maintain refunds for customer warranty claims and refunds
• Post Intercompany transaction and reconciliation
• Assist in preparing monthly cash flow forecast
• Process US and subsidiary sales invoices

• Daily posting and application of customer cash receipts of above average complexity.
• Monitor customer’s supplier portals to ensure all electronic invoicing has been received and accepted by customers.
• Raise customer invoices on the ERP system and ensure these have been correctly submitted on customer portals. Monitor the portals to ensure timely payments by customers
• Analyze and verify payment deductions (chargebacks, claims, and discounts) taken. Initiate and manage disputes with customers for questionable deductions taken.
• Work internally and externally to investigate and obtain evidence to resolve questionable chargebacks/deductions.
• Assist in monthly financial reporting, including presenting aged accounts receivable to management bi-weekly with status by customer and pending issues with action steps to resolve them.
• Review and validate customer merchandise returns for damaged or rejected product.
• Send customers statements and past due notifications. Successful and timely collecting on past due accounts, following group finance customer collection policies.
• Ensure that customer credit limits are not being exceeded. Follow group finance customer credit policies.
• Prepare and review Monthly subsidiary Gross Profit and expenses reports

• Any other necessary duties as assigned

Person Specification

• A finance qualification -Part qualified (CIMA/ACCA) / AAT or equivalent.
• Minimum 3 years in accounting environment with proven experience in accounts receivable
• Working with ERP systems will be an added advantage
• Proficient in dealing with figures, including currency conversion
• Methodical, with strong attention to detail & accuracy
• Problem solving skills
• Self-Starter, organised & Systemic
• Discreet and trustworthy
• A knowledgeable user in MS Office, Excel and ability to work with large data