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Contractor Manager

Posted 21 May by Cherry Pick People
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Salary icon £36,000 - £38,000 per annum
Location icon London , South East England

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Do you have experience working in residential lettings property management?

Are you a great manager of third party contractors and projects?

Do you want to work for a business who is constantly looking to improve and is open to new thinking and ideas? Read on..

Contractor Manager - Company:

Our client is a leading property services group operating in London. They offer a comprehensive range of property services, including block management, commercial / residential (build to rent) and financial services. Managing a vast portfolio of residential and commercial units across most of London, they are committed to delivering exceptional service with integrity.

Contractor Manager - Responsibilities:

  • Ensure all contractors engaged by the team adhere to the company Contractor Agreement and are registered with Safe Contractor or Property Mark
  • Verify legal certification, including Public Liability Insurance, and ensure that all necessary documentation meets compliance standards for contractors
  • Identify and engage new contractors as needed, fostering ongoing relationships to ensure a reliable network of service providers
  • Assist Property Managers in addressing complaints against contractors, analyse recurring issues and implement measures to minimise future occasions
  • Maintain an up-to-date database of overdue invoices and provide support to resolve any queries promptly
  • Regularly report on invoicing status to management and conduct monthly debt meetings with property team

Contractor Manager - Person Profile:

  • Residential lettings (AST) property management experience
  • Significant experience and focus on managing 3rd party contractors and projects.
  • Experience in dispute resolution, problem solving and implementing concepts to reduce complaints
  • Outstanding communication skills with team and stakeholder management experience
  • Passionate about delivering excellent customer service
  • Good working knowledge of excel is important
  • ARLA qualifications desired, but not essential, supported by company

Residential Property Manager - Package:

  • Salary: £36,000 + quarterly bonus (OTE £38k)
  • Location: Based in South West London with occasional travel across portfolio.
  • Hybrid working opportunities post probation (2 days per week)
  • Healthcare, travel and dental insurance
  • Retail and entertainment discounts

For more information, please contact James Hansonfor a confidential chat about this role as a Contractor Manager.

We wholeheartedly encourage applications from individuals of all backgrounds, irrespective of their race, gender, marital status, socioeconomic status, sexual orientation, disability, age, or any other characteristic.

Required skills

  • 1
    Complaint Investigations
  • 1
    Contract Management
  • 1
    Dispute Resolution
  • 1
    Property Management
  • 1
    Complaint Management
  • 1
    Independent Contractors
  • 1
    Stakeholder Management
  • 1
    ARLA
  • 1
    Building contractors

Application questions

Have you worked in residential lettings management?
Have you experience managing 3rd party contractors and contract relations?
Do you live in or close to South West London?

Reference: 52705911

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