Contract Manager - Repairs

Hays are now seeking an experienced Contract Manager for our client based near Leeds. You will have full operational responsibility as a Contracts Manager to ultimately impact and achieve 100% customer satisfaction and exceed targeted KPI performance working on the Response contract.

This role offers a fantastic package to suit the right individual..
Benefits* Be part of the company profit share scheme* Car allowance OR Company car option with a private mileage scheme. Both options include a fuel card* Life, Medical and Permanent Health Insurance* 30 days Holidays which inc Bank Holidays, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year* Access to an employee assistance program to support employee's health and wellbeing, and free financial and legal advice
The Contract Manager role:* Incentivising and motivating directly employed labour whilst on occasion engaging and managing sub contractors for specialist works too* Instilling ownership and responsibility in your teams (Supervisor, Foreperson, Tradespersons) to support the successful delivery of response works to the expected standards, on time and to budget, whilst always ensuring that customer satisfaction and KPIs are achieved.* Ensuring and enforce Health and Safety measures are in place and monitored.* Build relationships both internally with all teams and with the client; we encourage commercial and operational teams to work very closely together to ensure a successful and collaborative delivery.* Producing and analysing reports to ensure the team are meeting client SLA and KPIs, to measure the performance on the contract, you are responsible for.
What will I bring to the Contract Manager role?* Relevant experience of managing direct trade teams from a similar role/environment and industry* Your ability to multitask, find tangible, workable solutions and manage several KPI variables so that targets are achieved via our delivery model* A sound working knowledge of Health and Safety requirements. An SMSTS preferred but not essential.* An understanding of the impact that operations can have on cost and risk management* A trade background (all trades considered to NVQ level 2 or equivalent) preferred but not essential
Additional Benefits include:* Annual pay reviews* Enhanced maternity/ paternity pay* Training and development opportunities* Trade discounts from our preferred suppliers for you and your friends and family
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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