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Contact Centre Agent

Posted 23 January by Manchester Outsourcing Featured Ended

"Never depend on single income. Make investment to create a second source." - Warren Buffet

The Role:

The role is a Non-Advisory Sales Agent. As part of the ISA Investment Team, you will be working on one of our ISA investment campaigns to identifying clients’ eligibility and suitability for one of the many investment ISAs. The ideal candidate would be someone who can demonstrate a professional and engaging manner when discussing financial products to potential clients. Additionally, you should be self-motivated, enthusiastic and driven to achieve targets.

In addition to a competitive salary and realistic OTE, we want to provide you with the best possible start to your career here at Manchester Outsourcing by providing all new employees a comprehensive, informative and a fun induction programme.

Salary: £17,000 basic + commission + great benefits (Realistic OTE £33k)

Location: Manchester - accessible via all major transport links, including Metrolink (located on the Eccles/Media City line) at the Pomona Tram stop. Free On Site Parking

Working Hours: Monday - Thursday 9:45am - 7pm and Friday 9:45am - 5pm

The below are elements of the role:

  • Warm and opted-in telephony based role generating interest
  • Ascertain client eligibility for a high-interest ISA account
  • Accurate and complete data entry
  • Meet individual daily targets as set by the business
  • Flexible to change in order to meet business needs
  • Work within Financial Conduct Authority regulations


  • Genuine opportunities to progress within the company
  • Health Shield company cover
  • Child care vouchers
  • Holiday purchase scheme
  • Holiday saving club
  • Department incentives
  • Free on-site parking

Required skills

  • Sales
  • Sales Executive
  • Telesales
  • Sales Advisor
  • Non Advisory

Reference: 34299449

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