Contact Centre Administrator

Posted 5 April by PERSONNEL LINK EMPLOYMENT GROUP LTD
£22,000 - £24,000 per annum
Hertford , Hertfordshire
Permanent, full-time

Register and upload your CV to apply with just one click

View all jobs
Posted by PERSONNEL LINK EMPLOYMENT GROUP LTD

Title: Contact Centre Administrator

Location: Hertford

Pay: £23,500 per annum

Hours: Monday to Friday 0 9:00-17:00

We are looking for a permanent Contact Centre Administrators in Hertford for an immediate start.

Contact Centre Administrator Details:

  • Salary: between £23,500 per annum
  • Salary review every 6 months
  • Recovering unpaid monies in a timely and accurate manner
  • Providing prompt and efficient service to clients
  • Dealing with inbound/outbound calls
  • Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome
  • Processing card and cheque payments
  • Assisting clients with any queries and responding to emails
  • Ensure daily individual and team targets are achieved
  • Reporting to the management team

Contact Centre Administrator Requirements:

  • Excellent customer service, communication and organisational skills
  • Great telephone manner and familiarity with customer systems
  • High attention to detail

Contact Centre Administrator Benefits:

  • 25 days of holiday plus bank holidays

Reference: 52430708

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job

Not quite what you are looking for? Try these similar searches