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Community Co-ordinator

Posted 2 February by Crunchposter Limited Easy Apply Ended

Community Co-ordinator
Birmingham University Research Park
£20,000 to £25,000 per annum (pro rata)

Contract: 0.8 FTE, permanent contract, flexible hours

Our client set up the British Institute of Learning Disabilities - now known as BILD - in 1971 because he was convinced there could be better support in the community for people with disabilities. They’ve been championing the rights of people with disabilities ever since.

Their vision is a society where people with disabilities are equal citizens, able to enjoy the same rights and opportunities as everyone else. They use their skills, knowledge and experience to turn policy into practice, solve problems and improve support. They work with government departments, local authorities, health trusts, schools, service providers and mainstream organisations.

The Role
Are you looking for a communications role where you can make a real difference to people’s lives? This is a new role that has been created to help them develop their digital communications and build engaging online communities.

As part of the team you will be responsible for building, managing and engaging with our clients online community to build awareness, participation and relationships. This includes their social media channels and their emerging Communities of Practice.

  • Managing their social media channels and online Communities of Practice.
  • Planning and maintaining the content calendar ensuring social media content is regular, relevant and engaging.
  • Writing engaging copy in line with their voice and values for use on relevant social media platforms.
  • Working with the Communications and Engagement Manager to generate new ideas for social content.
  • Engaging with followers to build relationships with the community and encourage engagement and participation.
  • Regular reporting on key metrics for our social media channels against the overall communications and marketing strategy.
  • Developing and monitoring membership and content for the Communities of Practice
  • Planning and implementing campaigns to promote the work of the Communities of Practice and increase engagement and learning.
  • Liaising with internal stakeholders to relay customer feedback insights gained from online conversations within the community.
  • Supporting the development of their membership offer

The Candidate
This is a great opportunity for someone with a passion for building online communities. You will have a strong background in social media and understand how content works for different channels. You will be passionate and articulate with the ability to analyse the implications of online communications and messages.

You must have a cutting edge interest in social media and keep up with the fast changing nature of social media to ensure that new opportunities for engaging with customers are realised. Excellent written and spoken communication skills are essential.

  • Respectful of the diversity and differences of colleagues, customers and beneficiaries and have a commitment to support BILD’s overall mission to improve the quality of life for vulnerable people and their families
  • A pro-active and practical thinker who likes the challenge of solving problems
  • Highly organised, with ability to work on and oversee multiple projects, deliver effectively under time pressure, and foresee potential problems
  • It goes without saying you are friendly and flexible, with a positive hands-on attitude

Community Coordinator Benefits

  • 4 days a week, permanent contract, flexible hours
  • Generous holiday allowance
  • Salary: £20,000-£25,000 (pro rata)

If you feel you are suitable for the Community Co-ordinator role, please apply now with your CV and covering letter!

Please note: Without a covering letter your application will not be considered.

Community Coordinator, Community Gateway Coordinator, Engagement Officer, Communications Officer

Reference: 34387567

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