Collections Officer

Posted 4 days ago by REED Accountancy
An innovative and energetic company based in bright, modern offices in Chippenham are looking for three Collections Agents to join their team.

The salary is £19,500p.a. plus fantastic benefits, such as 25 days holidays (plus bank holidays), discounted gym membership, great pension scheme as well as fantastic staff events and socials.

This company has expanded rapidly and still has ambitious growth plans, so it's a great time to join if you are looking for a company that you can really build a career and progress with. They offer excellent training and will support you to enable you to develop with the company.

You will be working within a busy office environment with the team objective of collecting outstanding payments.

This is an interesting role that requires the initiative to be able to switch between dealing with domestic and commercial customers (B2C and B2B), and identify which customers 'can't pay' and which customers 'won't pay' to ensure that appropriate action is taken.

You will use email and telephone channels, both inbound and outbound, to liaise with customers in order to support them in paying their bills, resolving any queries and disputes, negotiating payment plans and liaising with third party collection agencies where necessary.

We are looking for a confident individual with a great telephone manner and written communications skills who would like to work closely with a great team.

Ideally you will have previous experience of working within collections/credit control, or discussing payments with customers, although this is not essential. 

If you are interested please apply now or email

Reed Specialist Recruitment Limited is an employment agency and employment business

Application question

Do you have previous experience working within a Collections/Credit Control role?

Reference: 36958634

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