Collections Advisor - (Not call centre)
£25,000 + Excellent monthly bonus £300-£1,000
Our client based in Newport is looking to recruit a Collections Advisor on a permanent basis.
The successful candidate will be -
- Experienced in customer service and ideally collections
- Excellent communicator, with high degree of self-awareness, confidence and resilience
- Great attention to detail, and ability to use technology in the workplace
- Compassionate, grounded, logical and objective
- Able to follow through on difficult decisions
Your responsibilities will include -
- Dealing with customers, helping them with their Financial situations
- Listening to customers to identify and understand their current and future needs, and providing the right solution to meet those needs
- Amending customer accounts
- Providing excellent service, going above and beyond customer's expectations on every single call
- Handling customer complaints
- Setting up Repayment schemes
If you are available ASAP, please apply now for immediate consideration!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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