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Client Service Support

Posted 21 February by Gibson Hollyhomes Easy Apply Ended
  • Business Hours (8.30am - 5pm)
  • Not a call centre
  • Share Scheme
  • Business to business

We are working on behalf of one of the country’s most successful distributor’s to the Hospitality industry. Having been established for over 50 years they operate nationally as a wholesaler offering a vast product range. The company has over 250 employees and is at the forefront of their industry with regards to product range and level of service offered.

Duties

  • Ensure customer service standards are high and service standards are met
  • Make daily diarised calls to your existing client base regarding orders and products ranges
  • Providing customers with product information and ordering facilities available
  • Analyse customer reports to understand if more profitable recommendations can be made
  • Identify and alert management of trends from customer calls/feedback
  • Contribute to business growth by recognising product potential
  • Managing your clients pricing, deliveries, invoices and supporting Area Managers

Skills

  • Excellent Customer Service Skills
  • The ability to talk confidently and professionally with other businesses
  • Experience in a telephony Customer Contact role
  • Fact finding skills and the ability to analyse information

Please note; if you haven’t had a response from your application within two weeks unfortunately your application has been unsuccessful.

Reference: 34522063

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