Client Manager - Construction

Client Manager - Construction

Aon is currently recruiting a Client Manager to join the UK Construction projects team, based in London, which forms part of our Global Broking Centre (GBC).

The role is accountable for the day to day running of the account (client service) and can include specific objectives for client retention, new existing and new/new business development within the specialty line of business.

Working collaboratively with other Client Managers and Team Leaders, and in line with GBC broking strategy, the role is responsible for managing client relationships in collaboration with GBC colleagues and wider Aon network account teams.

This is a hybrid role with the flexibility to work both virtually and from our London office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Client relationship management (direct clients and/or network)
• Client and/or network meetings
• Providing benchmarking and placement advice to clients
• Provide technical wording advice to clients and/or network
• Collation of project information
• Review / create / enhance market submissions
• Define marketing strategy (specific to placement)
• Review draft/final MRC
• Present terms to client/network
• Establish and manage pipeline
• Meeting team budget/forecast in conjunction with the wider team
• Produce and/or deliver tenders
• Complete quote/firm order information in Brokasure including finalise MRC
• Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

Global Broking Centre

The Global Broking Centre is an integral part of Aon’s global broking strategy. The GBC provides colleagues from across the Aon network with access to specialist brokers and client managers, dedicated client solutions and thought leadership, and significant global insurance capacity. The GBC works with network colleagues to deliver market-leading solutions to Aon clients, creating a competitive advantage in our placement strategies worldwide.

How this opportunity is different

As a Client Manager, you will be part of a team delivering the servicing and prospecting of clients, London client visits and assisting the subsequent placement strategy in conjunction with our retail colleagues.

Skills and experience that will lead to success

• Proven experience in the London Construction market with an insurer, broker or underwriter.
• Good technical insurance knowledge especially in Owner Controlled Insurance Programmes (OCIP), Latent Defects and associated Construction lines of business    
• Sound understanding of London insurance market dynamics and core processes;
• Established relationships within the London market:
• Ability to use insurance industry IT systems to efficiently deliver client service;
• Effective communication and presentation skills;
• Ability to work well as part of a team and with network offices
• Experience of managing effective client relationships;
• Good understanding of compliance and FCA regulation;

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.  

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

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