Client delivery analyst (Multilingual)
My client is an outstanding global trading company, they have won numerous awards for their culture and technology. Their magnificent office in London are looking for motivated, financial experts to join their outstanding growing team.
You must have an academic university background, this role will require your knowledge of equities, futures, options and cryptocurrency markets. This role will involve dealing with high net worth clients over the phone on a daily basis, assisting them with queries and trade related issues, this position will both challenge and reward you.
This is an excellent opportunity if you are passionate about providing excellent client support. If you recognize the requirement to follow processes and procedures, are committed to do whatever is necessary to work as a great team member, then we want to hear from you.
- Quick problem solver
- Strong Product Knowledge
- Ability to investigate customer inquiries about their trades.
- Assist with all tasks when required too
- Strong communication skills being able to deal with and complaints via telephone, e-mail, and on-line chat
- Degree must be related to Economics or Finance
- Minimum 2 years financial industry experience
- Strong English and written communication skills
- Additional European languages (2+)
- MS Office,
- Bloomberg knowledge
- Finance Market knowledge
- European languages
- FX Options
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