The following job is no longer available:
Claims Team Leader WFH
Claims Team Leader WFH
Claims Team Leader WFH
Posted 21 March by
Cactus Search
Easy Apply
Ended
The Successful candidate will be tasked with leading a team of claims specialists to deliver high level of claims service culture within the business.
Key Responsibilities:
? Collaborate with the claims team to ensure achievement of targets
? Maintain claim quality assurance checks for each team member ensuring compliance and consistency
? Deliver daily claims meetings to inspire, motivate and set targets, feeding into weekly and monthly targets
? Create a strong customer care through claims culture within the claims teams and business
? Ensuring team queries are dealt with quickly and efficiently
? Challenge normality by trialling new ways of working
? Drive and encouraging the company values throughout the team, always leading by example
? Collect, organise, and analyse claims data to generate insights and track KPIs
? Create and distribute regular reports and dashboards to aid decision-making
? Utilise data to identify trends, opportunities, and areas for improvement
? Manage performance and absence in line with HR processes
? Ensure that the claims team adheres to company policies, compliance requirements, and ethical standards
Key Experience / Skills Required:
? Driven, ambitious and confident claims leader, with a proven track record of leading teams to achieve results
? A Passionate coach with a strong desire to improve and coach their team
? Must have experience in Home Insurance claims experience
? Passionate about ‘going the extra mile’
? An excellent communicator at all levels, demonstrating the ability to deal with challenging conversations
? A positive can-do attitude, resilient and self motivated
? First class written, verbal and interpersonal skills
? Strong project management skills and attention to detail
? Strategic thinking and problem-solving capabilities
? Ability to evaluate, implement, and manage sales and automation tools that enhance productivity
Please Apply or Email for more info
Reference: 52356487
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'