Claims Specialist

This role is a fantastic opportunity for a Claims Specialist looking to further their career within the insurance industry. The successful candidate will be a vital part of the customer service department, resolving claims efficiently and providing excellent customer service.

Client Details

This organisation is a well-established entity in the insurance industry, employing over 500 people. With a focus on innovation and excellent service, this company operates in multiple locations across the UK, aiming to provide top-quality insurance products to its clients.

Description

• Efficiently handle insurance claims from initiation to resolution.
• Provide excellent customer service to all clients, ensuring their queries are answered promptly.
• Maintain accurate records of all claims in the company's database.
• Coordinate with other departments to facilitate the processing of claims.
• Identify potential fraudulent claims and escalate them to the appropriate department.
• Keep up-to-date with the latest trends and developments in the insurance industry.
• Work towards meeting set targets and KPIs.
• Participate in training and development activities to further enhance skills and knowledge in the insurance industry.

Profile

A successful Claims Specialist should have:

• A degree or equivalent qualification in a related field.
• Excellent customer service and communication skills.
• A strong understanding of the insurance industry.
• Proficiency in using computer software and databases.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent problem-solving skills.

Job Offer

• A competitive salary ranging from £22,000- £30,000 per year.
• Generous uncapped bonus structure of between £4k-£6k per anum.
• A comprehensive benefits package.
• Generous holiday leave.
• A supportive and friendly company culture that encourages continuous learning and development.
• The chance to work in a growing and innovative insurance company.

We invite all interested candidates who fit the above criteria to apply for this exciting role within our customer service department.