Claims Administrator

Claims Administrator

Leicester

Full time and permanent - ASAP start dates available

Hybrid work model - after training period, you will have the flexibility to work hybrid

Monday to Friday - 36.25 hours per week

Salary - £23,000

Do you have excellent Attention to detail? Are you passionate about accuracy, clear communication, and resolving claims efficiently? If so, we have an exciting opportunity for you to join our clients team based in Leicester as a Claims Administrator.

Main Purpose of the Role:

As a Claims Administrator, you will be responsible for assessing new accident damage reports (ADRs), validating initial assessments, and investigating claims to ensure 100% accuracy. Your role will involve liaising with internal and external parties, sourcing necessary documentation, and invoicing responsible parties.

Main Duties of the Role:

• Conduct accurate claims assessments
• Liaise with internal and external parties, including rental stations, customers, and third-party insurance companies
• Request supporting evidence from suppliers
• Set up claims with third-party insurers for smooth invoicing
• Communicate with internal engineering teams for supporting documents
• Handle damage claims confidently and correctly
• Proactively manage a caseload to ensure timely resolution
• Achieve set monthly billing targets
• Comply with company data protection and quality procedures
• Perform other reasonable duties as requested by the Claims Management team

Key Skills and Attributes Required:

• Experience in data processing
• Excellent attention to detail
• IT literate with technical ability
• Good organisational and time management skills
• Self-motivated and target-driven
• Strong telephone manner and communication skills
• Ability to prioritise and remain focused under pressure
• Desirable: Understanding of vehicle repair and motor insurance principles

If you're ready to take on this challenging yet rewarding role, apply now to join our clients dynamic team as a Claims Administrator!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.