Job Title: Care Coordinator
Trust Location: Berkshire Healthcare NHS Foundation Trust
Location: King Edward VII. Hospital, St. Leonards Rd, Windsor, SL4 3DP
Working Pattern: 22.5 hours per week, Monday, Wednesday, Thursday, 9:00 - 17:00
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Berkshire Healthcare NHS Foundation Trust
About the Trust
We're a community and mental health trust, providing a wide range of services to people of all ages living in Berkshire. And to do this, we employ approximately 4,500 staff who operate from our many sites as well as out in people's homes and in various community settings.
What you'll be responsible for:
- Coordinate and manage the administrative functions for the integrated care meetings. This will include organising and adjusting meetings and tasks on behalf of several stakeholders.
- Be the point of liaison for service users receiving care coordination and interface with all professionals involved in service users care including primary, secondary, South Central Ambulance Service, community services, carers, and other relevant groups.
- Coordinate the handover with other teams to facilitate safe and effective transition of care between services to provide seamless support for patients, their families, and carers.
- Liaise with medical and nursing personnel in primary, secondary and specialist centres about patients and service provision related matters including statutory and voluntary providers of care.
- Liaise and communicate with referrers, patients, relatives, carers, and other health and social care professionals to support and coordinate care.
- Responsibility for the co-ordination of the regular care co-ordination meetings and the smooth running of integrated care within the team setting.
- Coordinate the necessary assessments, appointments, or investigations to facilitate the provision of timely care and treatment.
- To manage and priorities workload daily and deal with the competing demands of the integrate care team.
You'll learn the following whilst working at the trust:
- An in depth understanding of the roles and responsibilities involved in working within the NHS.
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.
You'll have the following skills/experience:
- Good general education including GCSE English and Maths (or equivalent)
- NVQ4 or NVQ3 or recognised certificate in office administration or equivalent experience
- Experience in a similar role
- Excellent organisational skills
- Excellent customer service
- Excellent communication skills
- Excellent telephone manner
- Microsoft Office package knowledge e.g., Outlook, Word, Excel
This role may require you to show evidence of vocational level 3 qualification or at least 2 years administration experience.
As a member of NHS Professionals, you have fantastic benefits:
- Competitive pay rates- work this week, get paid next week
- Essential support when you need it- 24/7 365 days- call us anytime
- Multi locational- work across neighbouring Trusts
- Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
- Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
- Training and development opportunities- Keep up with the essentials and more
- Build holiday allowance for every shift you work- your work life balance is important to us
- Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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