Call Handler

CUSTOMER SERVICE - LOGISTICS

£13.45 PH

Monday to Friday 08.30 - 16.30

6 Month Contract

We are seeking a reliable and Customer Service call handler to join our team in Exeter. This is a winter temporary role supporting call centre operations at a busy Exeter Transport Office , offering a structured 6-month contract and the opportunity to contribute to a busy, customer-focused logistics environment.
If you enjoy working in a fast-paced setting, take pride in getting things right, and are comfortable supporting day-to-day operational needs, we would like to hear from you.

Job Responsibilities

• Support logistics and operational activities for the Exeter site during the winter period.
• Assist with day-to-day coordination tasks to ensure smooth workflow across the site.
• Help maintain accurate handling and movement of relevant items and documentation in line with site procedures.
• Follow operational instructions and escalation routes where issues or delays occur.
• Work collaboratively with internal teams to meet service and operational requirements.
• Maintain a professional approach to safety, quality, and compliance at all times.
• Complete required records and support effective handovers as needed.

Required Skills & Qualifications

• Strong reliability and punctuality, with the ability to work to operational schedules.
• Good attention to detail to support accurate processing and documentation.
• Ability to work effectively in a team environment and follow instructions accurately.
• Basic literacy and numeracy skills for completing records and understanding instructions.
• Comfort working in a busy operational environment with competing priorities.
• Good communication skills, including the ability to report issues clearly to the line manager.
• Experience in logistics, warehousing, or operational support roles is desirable.
• Awareness of workplace safety practices and willingness to follow site procedures.

Call to Action

If you're ready to take on a winter temporary role in Exeter and support essential call centre logistics operations, we'd love to hear from you. Apply now to be considered!

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.