Business Readiness Specialist

You will be working on a full-time permanent basis on an agile working environment, expected to be in the office a few days a week.  The hours are 40 per week & in return, you will receive a competitive salary of £40,000 per annum Plus Excellent Benefits!

This is a hybrid role based in the Northwest. You should be able to attend our Knowsley or Eccles offices 2-3 times during the initial months of the role, as you seek to understand our business and help build relationships to support you in the role.

Be an integral part of this team by helping to role out a new and innovative Works Management Solution across the Group. As part of this project, the Business Readiness Specialist will work with the Project Manager to understand & manage the change as well as training colleagues on the new technology & processes across the company, thereafter, supporting in the implementation of new technology, functionality & the training of new staff in line with our growth agenda.

Responsibilities for the Business Readiness Specialist include:

• Undertake change impact analysis & develop deployment plans
• Work with Project Managers to form rollout plans ensuring business change
• Develop appropriate communication plans, help define training needs, pre & post go live support models
• Work with Change benefit owners ensuring benefits are clearly defined, agreed, measured & achieved during the entire project lifecycle
• Champion the Change Management process, ensure knowledge of change processes is communicated effectively
• Work with the Project Manager, Business Analysts, Vendors & Business SMEs to assess project training requirements before rolling out training
• Review existing, design & develop new training material & templates
• Provide training to all levels of stakeholders face to face & remotely
• Train both users & Digital Champions ‘train the trainer’
• Provide post go live training support on systems, business processes & mentoring
• Create & maintain embed business change & training strategies
• Utilise third party supplier support

Training Program Development: Expertise in design, develop & delivery of effective training programs & materials, including e-learning modules, instructor-led sessions, & on-the-job training resources

What we are looking for in our ideal Business Readiness Specialist:

Demonstrable experience in both face to face & remote training in training large & small groups & one to ones, train the trainer, design, develop & quality assure training material, complex system training, train executive level staff, skills gap analysis essential!. Prepare business readiness assessments, communication & engagement plans. Strong communication & leadership skills, ability to work on & prioritise multiple tasks shift priorities as per workload & deadlines, attention to detail & excellent presentation skills.  Must be able to drive & be prepared to work across several UK offices. Demonstrable experience in aspects of Change Management/ Business Readiness within IT & works management experience desirable. 

We offer a range of benefits for a rewarding career including though not limited to:

• Pension scheme
• 23 days Annual Leave, plus Bank Holidays
• Cycle to Work scheme
• Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
• YuLife, includes:
• Life Insurance/Death in service benefit – 2x annual salary value
• Smart Health (including round the clock access to 24/7 UK-based GPs)
• Best Doctors to provide a second opinion on complex cases or diagnosis
• Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
• Online Health Check, Nutrition consultations & Online fitness program
• YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
• Free will writing & Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards
• Exclusive membership and wellbeing product discounts
• Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
• Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
• Discounted gym membership & Savings on cinema tickets, travel, holidays & retail

In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement.