Business Intelligence Analyst

Posted 20 May by SSI Europe UK Limited T/A ServiceSource Easy Apply Featured

Servicesource is the leader in outsourced, performance-based B2B growth solutions. We engage throughout your customer’s journey to find, convert, grow and retain more revenue. We offer a complete suite of solutions that enhances customer loyalty and extends customer lifetime value. We are trusted guides who take our clients further and help them grow faster.

Key Responsibilities:

  • Reporting on key business metrics vs. target - opportunity and revenue; by client, region and rep
  • Providing value-adding insight and analysis into performance metrics to provide incremental revenue and reduce churn
  • Report on and track effectiveness of revenue generating programs/incentives
  • Providing input towards the Quarterly and Annual Forecasting process
  • Generating accurate and timely accruals and invoices supporting the finance calendar
  • Publish team specific dashboards/balanced scorecards with key metrics and conclusions
  • Work with senior management on quota preparation and review
  • Producing reconciliations between various data sources and identifying root causes of errors
  • Utilisation of Tableau to help provide automated, self-service reporting to key stakeholders

What you need to do the job?

  • 5+ years of experience in a similar role (preferably supporting a sales organization but not essential)
  • Proven track record demonstrating an aptitude to compile data into comprehensive reports, analyse trends, and make recommendations based off findings
  • Excellent communication skills - written and verbal, with an ability to convey complex information to a broad audience
  • Comfortable and flexible working in a fast paced environment
  • Self-motivated with the ability to prioritise effectively to meet deadlines
  • An ability to build strong relationships with internal and external stakeholders
  • Positive "can do" attitude and highly analytical; enjoys challenges
  • Strong interpersonal skills with ability to work independently and within a team
  • Detail oriented and comfortable working with large data sets
  • Demonstrated high level of proficiency in MS Excel, SQL and Tableau (or similar BI tools)


ServiceSource offers an attractive competitive salary and benefits package.

Job Type: Full-time

Reference: 34191871

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