Benefit Assessment Officer

Benefit Assessment Officer needed in Northampton Paying  £20.77 per hr ref 17640

Full time hours on a temporary basis

• Assess and make necessary decisions on all types of Housing Benefit and Council Tax Reduction applications including changes in circumstances.
• Receive and action correspondence in respect of Housing Benefit and Council Tax Reduction from customers, landlords, Rent Service, DWP and other stakeholders including replying to requests for further information, statements of reasons, reconsiderations, and requests for backdated benefit
• Provide a high quality and customer focused service giving advice on Housing Benefit, Council Tax Reduction, Universal Credit and wider Welfare Benefits and Welfare Reform through face to face interviews, telephone, electronic channels and home visits as required
• Ensure that overpayments are correctly identified and categorised in accordance with legislation and to maximise the subsidy income to the Council.

If you are interested in the role, please email your CV to  quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared