AWS Business Manager

About Bytes

Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here!

Why Bytes?

• Over 600 staff (plans to double in size over the next 5 years)
• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester
• Winners of an array of industry awards
• Sunday Times Top 100 Best Places to Work
• Excellent training and career prospects offered
• Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
• Supporters of 85+ charities with strong commitment to diversity and sustainability

PURPOSE OF JOB:

We are seeking a dynamic and results-driven Amazon Business Manager to join our team. This role is pivotal in strengthening our partnership with Amazon, driving business growth through AWS, and enhancing our market position. The successful candidate will be instrumental in developing and executing strategic plans, fostering relationships, and maximising opportunities with AWS.

KEY RESPONSIBILITIES:

• Collaborate closely with the Vendor Alliances Director and the Head of Proposition to develop and execute the AWS sales plan
• Manage & maintain strategic relationships within AWS, continuously identifying and mapping key stakeholders.
• Keep relevant Bytes stakeholders informed about key program and technology changes for AWS Alignment, facilitating the creation of solution-led business plans alongside delivery partner.
• Coordinate and execute AWS sales enablement activities, focus days, sales-based events, and networking opportunities. Manage AWS incentives effectively.
• Organise, prepare, and participate AWS Partner Account Business Reviews (ABRs) & Quarterly Business Reviews (QBRs) with proposition leads & service delivery partner.
• Manage customer acquisition via leads from AWS Sales teams and track success of activities to generate these leads so they can be refined and improved upon.
• Regular onsite presence to network within AWS offices and Bytes offices to account map with AWS sales & Bytes sales teams, working leads through the team.
• Ensure all AWS incentives and benefits are being secured with good process and automation where possible. Working with Service Delivery Partners and Finance teams to ensure claims are being made to maximise profitability (POD/CEI/PGR/WAR/SPP).
• Work with tenders’ teams to ensure all services are updated and available to tender team through liaison with Service Delivery Partner.
• Analyse customer retention losses and margin protection, performing loss analysis.
• Maintain & Enhance AWS vendor status and accreditation competencies, monitoring program efficiencies working with Service Delivery Partner.
• Ensure ACE hygiene is well maintained and updated for accurate pipeline insights back into AWS.
• Proactively create and adopt vendor aim statements and maintain internal SharePoint (Compass) vendor pages.
• Keeping abreast of AWS Marketplace offerings and supporting lead generation from AWS and supporting the Bytes Marketplace lead.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Core Competencies:

• AWS Vendor Experience of partner programmes
• Recognised as a trusted advisor in the AWS proposition area.
• Demonstrates commercial creativity across products, services, and support.
• Skilled in developing and maintaining relationships within Bytes Sales Teams, and with customers and vendors.
• Capable of articulating the value proposition to all levels, including executive leadership within AWS.
• Proactive in maintaining the Bytes AWS messaging into AWS across all levels and liaising with senior execs to ensure good sponsorship of the Bytes AWS brand.

Educational Qualifications:

• Minimum GCSE Grade 5 in Maths, English & Science -ESSENTIAL
• A Level Qualifications - DESIRABLE

Professional Attributes

• A strong background in solution selling is advantageous.
• AWS Sales Accreditations - ESSENTIAL
• Experience of Selling Software Solutions - ESSENTIAL
• Experience in commercial compiling complex (vendor) quotes - DESIRABLE
• Technical Vendor Accreditations - ADVANTAGEOUS

Years of Experience

• 2-3 Years experience in a similar role - ESSENTIAL
• Customer Facing Experience - ESSENTIAL
• Vendor Deployment Management Experience - ESSENTIAL

Other Requirements

• Commercial / Bid Awareness - ESSENTIAL
• Excellent Presentation Delivery - ESSENTIAL
• Accuracy & Attention to Detail - ESSENTIAL
• Excellent Organisational & Customer Service Skills - ESSENTIAL
• Excellent Time Management & Project Prioritisation - ESSENTIAL
• Outgoing & Enthusiastic - ESSENTIAL