Assistant Front of House Manager - Hertfordshire

Posted 5 April by Additional Resources Ltd Easy Apply
Assistant Front of House Manager - Hertfordshire

Salary: £24,000

5 days over a 7-Day

Clothing/Uniform: Appropriate Uniform/clothing will be provided

Meals: Meals will be provided free of charge in accordance with the Club policy

Holidays: 20 days plus UK Bank Holidays

Overtime

The Company

Our client is about promoting fun and fitness for all.

From swimming in the beautiful outdoor pool, playing tennis to savouring the culinary delights of the restaurant, there is plenty for the whole family to enjoy - provides a dream setting for a romantic wedding or unique celebration.

Key Responsibilities:

To support the FOH Manager in all areas of Front of House operations

To assist with implementation of service standards for Front of House ensuring a high and consistent level of service at all times

To ensure that Events and Functions are managed smoothly, efficiently and with high levels of customer care

Communicating with the guests, checking satisfaction and resolving conflicts

Deputising in the absence of the FOH Manager in day-to-day responsibilities and deviations to the CEO/Finance Manager

In the absence of the Front of House Manager, ensure internal Club communication is passed to all direct departmental employees

To ensure the Club adheres to Health and Safety legislation

Opening and Locking up the Clubhouse when required

Handling cash, card and membership transactions

Cashing up at the end of the working day, if required

Stock taking of disposable products & adding drink stock invoices on to the system

To assist in implementing training and coaching for the Front of House team

Attend training courses as required

Complete any other reasonable duties as requested by the Senior Management Team

Producing regular content to the Marketing Department for Social Media

Report all maintenance issues to the Maintenance Team

Qualifications

Minimum of 5 GSCE's Grade C or above (including English & Mathematics)

Required: Level 2 Food Safety and Hygiene for Catering Course

Preferred: Level 3 Food Safety and Hygiene

Personal appearance & uniform

Be well presented at all times when working in the club

Demonstrate excellent standards of personal hygiene

Adhere to and enforce the Club`s Uniform Policy

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Required skills

  • Catering
  • FOH
  • Front of House Manager

Reference: 34836860

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