Area Supervisor (MATERNITY COVER)

(THIS POSITION IS FOR MATERNITY COVER)

To plan, organise, direct and control the operational resources of the geographical area in order to provide customer service and operational efficiency in line with contract requirements

Key Responsibilities:

  • Ensure all Supervisors are properly inducted and trained. Teams are lead, motivated, developed and appraised in order to achieve customer satisfaction and Company objectives
  • To identify and initiate improvements to service, quality and operational efficiency. To provide guidance, advice and direction to resolve major issue and satisfy customer requirements
  • Advise management of all changes within each contract affecting the scope of housekeeping requirements
  • Support Area Manager with Health and Safety related matters, carry out risk assessments and investigate all incidents and accidents occurring within the Area
  • Support Area Manager with the selection and recruitment of staff
  • Ensure that standards are consistently achieved, maintained and reported through regular audit walk round with customer, to cover or arrange cover during absence and holidays.
  • Support Manager to ensure that all payroll and ordering are consistently carried out and maintained
  • To develop and maintain a professional and proactive business relationship with client representatives

Qualifications:

  • Ideally BICS trained
  • A sound appreciation of the requirements of Health & Safety and associated legislation

Experiences:

  • Previous experience within a similar environment

Skills:

  • Ability to manage all aspects of a people based service business
  • Good level of verbal and written skills
  • Ability to work under pressure and achieve tight deadlines
  • Good level of organizational skills
  • Proven ability to recruit, manage, motivate train and lead a team of people
  • Ability to communicate and work effectively with customers, employees and teams at all levels

    To plan, organise, direct and control the operational resources of the geographical area in order to provide customer service and operational efficiency in line with contract requirements


Application questions

Do you have 2 years experience in a mobile supervisor role?
Do you have experience in the Cleaning industry?
Do you have a driving licence?

Reference: 38002283

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