Application Support Specialist

Posted 25 April by Picture More
£280.00 - £290.00 per day
City of London , London
Permanent, full-time

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Posted by Picture More

IT Application Support Specialist

  • London, Finsbury Circus
  • Day Rate Contract: £290 Per Day inside IR35
  • 6 Month Contract
  • 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm
  • Hybrid working (60:40)
  • Team Size: Team of 4 on a shift Rota

Are you a tech-savvy problem-solver with a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues.

Essential Skills

  • ITIL (must-have)
  • Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in)
  • ServiceNow (for incident management)
  • Azure Virtual Desktop (AVD)
  • Microsoft Dynamics 365 (D365)
  • Office 365 Suite
  • Bespoke Application Support

Your Responsibilities

  • As an Application Support Specialist, you will provide technical support for a bespoke Valuations platform and other business applications.
  • Maintain, update, and configure applications to ensure seamless operation.
  • Collaborate with your team and external partners to resolve technical issues.
  • Offer top-notch customer service, managing incidents and escalations efficiently.
  • Conduct testing on new and existing systems to ensure integrity and robustness.
  • Work with business stakeholders to understand their needs and suggest improvements to applications and processes.
  • Uphold ITIL framework guidelines to maintain high standards in service delivery.

What We're Looking For

  • Strong communication skills (verbal and written).
  • Ability to work in a team environment and manage tasks independently.
  • Excellent time management and multi-tasking skills.
  • Logical thinking, reliability, and determination.
  • Experience in delivering high-quality customer service and collaborating in a small team.

How to Apply

To apply for this position, please submit your CV and cover letter.
We look forward to receiving your application.

Required skills

  • Applications
  • Bespoke
  • Customer Service
  • Dynamics
  • ITIL
  • Outlook
  • Technical Support
  • Testing
  • Time Management
  • High Standards

Application question

Do you require sponsorship to work in the UK?

Reference: 52532548

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