Application Support Consultant, First Line Support Consultant required for a brilliant, vibrant software company based in Southampton, who sell ERP solutions in the cloud and on-premise. You need prior experience of supporting ERP or Accounting Software or something similar and will be cross trained to one of the leading mid-market ERP software solutions, as well as gain experience of eCommerce, CRM and other business software solutions. This role is office based in Southampton and pays a starting salary of £25,000 to £30,000 plus benefits, with a review after 6 months.
This is a fantastic opportunity to work for a vibrant and dynamic software company who have been in business for 15 years, have numerous awards to their name and prestigious clients. You will be joining a busy, professional, small team of Application Support Consultants, Implementation Consultants and Project Managers.
As part of their Application Support group, you will be taking enquiries by telephone and email and providing resolutions to clients' ERP and business software problems. You will be logging and tracking your calls, escalating problems where necessary and building strong and lasting relationships with your customers, as well as recreating scenarios, bug fixing, testing, documenting issues and writing reports.
You are enthusiastic with a calm, considered approach, you enjoy communicating with people and finding solutions to problems, and should have an enthusiastic 'can do' attitude and excellent customer service skills with a thirst for learning. They are looking for an Application Support Consultant with experience of supporting software solutions such as ERP, Accounting, DMS, Property Software, Construction software, Manufacturing software, WMS software, Supply Chain, eCommerce software or something similar.
Why is this a good job?
The difference here is the environment, the people, the team spirit. You will learn about their ERP software and about databases, you will get to do 2nd and 3rd line application support once you have learnt the software and the ropes. You will share your issues with other team members and learn from their knowledge, plus you will have a laugh, and you will get to enjoy the social side of being in a fun, growing and progressive company.
This is a long established, successful software reseller who are committed to ensuring that you get job satisfaction and that you reach your full potential, and will give you excellent training and on-going personal development. Career prospects are very good with the opportunity to move into consulting & software implementation, or project management or software training.
Please get in touch with Jake King or Carolyn MacLurg at Ambis Resourcing to find out more or send us a copy of a recent CV and we will contact you.
Ambis is a niche market recruitment consultancy; we specialise in ERP, CRM, and Accounting and Application Software jobs across the UK. We recruit in the areas of Application Support, Implementation Consultants, Pre-Sales, Project Management, New Business Sales and Account Management.
- Accounting Software
- Application Support
- ERP Software
- ERP Support
- DMS Software
- Software Support Consultant
- Construction or Property Software
Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.Report this job