Application Support Analyst - Addlestone, Surrey

Application Support Analyst - Addlestone, Surrey

Application Support Analyst required for a leading client based in Addlestone, Surrey. The successful candidate will play a key role in maintaining and optimising our application systems to ensure they meet the evolving needs of our business and customers. This position offers a unique opportunity to work on exciting projects, improve our operational efficiency, and contribute to our long-term success.

Hybrid- 2 days required on site per week

Key Responsibilities and Skills

• Experience in application support, IT support, or a similar role.
• Provide second and third-level support for our application systems, ensuring issues and service requests are resolved in a timely and effective manner.
• Work closely with the development team to troubleshoot and resolve complex issues, and implement long-term solutions to prevent future problems.
• Monitor application performance, identify potential improvements, and collaborate with the IT team to implement enhancements.
• Develop and maintain documentation for system configurations, processes, and service records.
• Conduct regular system audits and participate in the planning and execution of application upgrades and maintenance.
• Assist in training users on new features and functionalities, ensuring they are equipped to use our systems effectively.
• Knowledge of Coins would be advantageous but not essential

Salary:

My client are offering a salary between £32,000 - £40,000 per annum depending upon experience.

Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate review.

Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!

Crimson is acting as an employment agency regarding this vacancy.