Reporting to the AP Query & Processing Team Leader, the AP Query & Processing Associate will be part of a successful and expanding SSC team responsible for processing and paying 1.5 million invoices annually.
Customer satisfaction is at the forefront of our business and as such the AP Query & Processing team plays an integral part in the operational and Finance services provided to both internal and external Stakeholders
What you will be doing
Working in a high volume SSC environment, processing approx. 150 invoices daily whilst maintaining accuracy, speed, and exceeding SLA’s.
In addition to invoice processing the successful candidate will be responsible for supplier reconciliations and reviewing payment schedules as well as identification and resolution of vendor queries, pro-actively escalating issues to ensure vendor satisfaction is maintained and business risks are managed in an accurate and timely manner.
Ensuring accurate receipting and distribution of invoices received daily to meet business SLA’s.
Support the AP Query & Processing Team leader assisting with vendor queries via email, Lync and actively participating in knowledge transfer initiatives to the business.
Contribute and support continuous improvement initiatives.
What we are looking for
Previous experience of working in a customer-facing, high volume Accounts Payable role is essential. Working experience of SAP ERP systems would advantageous.
Excellent customer service, communication skills and a professional telephone manner are necessary to fulfil this role.
Experience of working in a high volume SSC environment.
Attention to detail, accuracy and good problem solving skills are essential.
In return TUI UK offers a competitive compensation package and outstanding benefits package including study package to support career advancement.
Working within TUI group
TUI UK and Ireland is the UK’s largest tour operator with key brands including TUI, First Choice, Marella Cruises and Crystal Ski Holidays. Sub brands include Sensatori, Sensimar, and Family Life, as well as First Choice Holiday Villages and SplashWorld Resorts. Our airline is the UK’s third largest with 62 aircraft operating to over 88 destinations in 30 countries. We have a team of more than 10,000 employees serving over 5.5 million customers each year.
It’s our people that make us number one
TUI Group is the leading tourism business with over 67,000 employees across the world. The Group includes our unique hotel portfolio, our cruise ships, our own aircraft, tour operators, travel agencies, and much more. At TUI, we have embarked on a journey of development towards a more digital, connected and integrated future. But we haven’t arrived there yet. Join us now and shape the future of travel.
You can look forward to a competitive salary, pension scheme and further benefits such as generous holiday discounts, great rates with foreign exchange and discounts with retailers.
How to apply
Apply online, we just need a few details from you and your CV.
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