Alert Operations Controller

Alert Operations Controller

Temporary

£10.26 per hour plus holiday pay

Milton Keynes

We have a temporary position available for someone who is switched on, has office experience and can work well under pressure. Working hours are Thursday to Monday from 12 noon to 8.00pm with a 30 minute break.

Key responsibilities will include but are not limited to:

• Handling incoming system alerts and alarms
• Handling customer alert notifications
• Pro-actively managing and documenting incidents
• Reporting
• Administrative and office tasks as required

We are looking for someone who is:

• Able to pick up new systems and processes quickly
• Works with attention to detail
• Has proven customer service skills, experience in an office environment
• Has clear and friendly telephone manner
• Ability to focus and prioritise in a high stress environment
• Good communication skills both written and verbal
• Ability to communicate with customers and colleagues at all levels
• Willingness to be extremely flexible and always operate in the company's best interests
• Experience within a Control Room environment would be an advantage
• Good geographical knowledge is preferred

Role advertised 1 November 2019

If you feel you have what it takes, please apply today because we'd love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

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